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Yotpo Reviews & Dialogue Integration

The article explores the benefits and new capabilities eComm brands gain from the integration and a step-by-step guide on how to set it up.

Updated over 5 months ago

Enhance product recommendations with real-time customer reviews to increase trust and boost conversions. This is how it's done: כ

Yotpo helps eCommerce brands collect product reviews that drive social proof. With AI-powered reviews widgets, Yotpo makes it easy for eCommerce brands of all sizes to gather high-quality product reviews that impact the path to purchase.

The integration between Yotpo Reviews and Dialogue dynamically displays star ratings, enhances product recommendations with customer reviews, and promotes top products based on Yotpo’s star ratings, reviews, and purchase data. This increases customer confidence, CTR, and conversions.

This integration enables merchants to dynamically showcase product star ratings, increasing CTR by providing instant social proof. It also enhances personalized recommendations by displaying relevant customer reviews alongside suggested products, making shoppers more confident in their decisions. Additionally, it highlights popular products based on Yotpo’s star ratings, number of reviews, and purchase frequency, promoting bestsellers and increasing conversion rates.

By seamlessly combining AI-driven personalization with authentic customer feedback, this integration helps merchants build trust and boost engagement at every step of the customer journey.

  1. Display Product Star Ratings
    Dynamically showcase star ratings on product recommendations to increase click-through rates and provide instant credibility.

  2. Enhance Personalized Recommendations
    Show personalized product recommendations paired with customer reviews, enhancing shopper confidence and driving conversions.

  3. Highlight Yotpo’s Favorites
    Promote the most popular products by purchase date, Yotpo's star rating, number of reviews on Yotpo & more. Learn more about Yotpo's Promoted Products.

  1. From Dialogue's Dashboard homepage scroll to the bottom, click on integrations > Choose Yotpo> Click Connect.

  2. From here, you'll be redirected to log in to Yotpo. If you're already logged into Yotpo, you'll only need to approve Dialogue to gain access to your Yotpo account.

Once you have successfully connected the Yotpo & Dialogue, you'll see a success message confirming the integration.

Congrats! you're connected & fully integrated with Yotpo!

Adding Yotpo reviews to your Dialogue assets:

Once the integration is active, you can now display Yotpo's star reviews on Dialogue's assets to personalize the shopper journey.

From the Dialogue dashboard open an asset you want to enrich with Yotpo reviews.

Within the design panel > Choose Ratings & Badges > and toggle Rate on.

You can align the Star reviews and choose where to position it.

Yotpo's Star Reviews will now appear on your product recommendation assets 😍

You can further customize your star reviews appearance using the CSS Editor.

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